Shipping policy

Shipping & Delivery

We process and ship orders through our trusted fulfillment partners.

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

Once shipped, delivery times vary depending on your location.


Estimated Delivery Times

  • United States: 7–12 business days
  • Europe: 7–14 business days
  • International: 7–18 business days

Please note that these are estimated delivery times, not guaranteed.


Shipping Delays

Delays may occur due to factors outside our control, including:

  • High order volume
  • Customs processing
  • Carrier delays
  • Weather or logistical disruptions

If your order is significantly delayed, please contact us at
contact@omnistore.shopping and we will assist you.


Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Please allow a few days for tracking updates to appear in the system.


Multiple Shipments

Depending on the items ordered, your order may be shipped in separate packages and may arrive at different times.


Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Stolen Packages

If your package is marked as delivered but you have not received it:

  • Please check with neighbors or your local carrier
  • Contact the shipping provider directly

If you still need assistance, contact us and we will do our best to help.


Customs, Duties & Taxes

All international orders may be subject to customs duties, import taxes, or VAT upon arrival in the destination country.

These charges are not included in our prices or shipping costs and are the full responsibility of the customer.

By placing an order, you agree to pay any applicable customs fees required by your country.

We are not responsible for delays or additional charges caused by customs.


Contact

If you have any questions about shipping, please contact us at:

contact@omnistore.shopping